Product and setup guidance
Use the guides for product choice, destinations, equipment, bandwidth and live workflow questions.
Browse guidesHow can we help?
Find a structured answer, collect the details of the issue and give the team enough context to move the investigation forward.
Choose the support path that matches the issue.
Technical support
Send the affected product, environment, destination and reproduction steps through the contact form.
Send a messagePlan and billing guidance
Review the public structure, then use the authenticated plan screen for current prices and limits.
Review pricingHelp support see the same problem you see.
Name the exact product
Say FeelThere Mobile, FeelThere Studio or FeelThere Desktop and include the app or browser version when available.
Describe the affected destination
Explain whether the source, one output or the full production was affected.
Protect account secrets
Do not include passwords, access tokens or complete stream keys in a support request.
Resolve common live issues before the scheduled start.
Review troubleshooting steps
Work through connection, audio and destination checks.
Troubleshoot a streamCheck security guidance
Protect credentials and understand the shared-responsibility model.
Read security guidanceTell us what you were trying to produce - and where the workflow broke.
Product, device, destination, account state and the exact step make support faster and more precise.